Reference

Legal Terms That Protect Your Account

Your use of hoki103 is governed by clear terms designed to keep your account and wallet activity secure. Access and eligibility depend on local law and are available where local law permits in Indonesia.

Account Holder RightsData & PrivacyWallet Terms: DANA, OVO, GoPayLive casino and slots
hoki103 Legal Terms That Protect Your Account
HOW WE HANDLE DATA

Data, Cookies, and Account Security

We take a straightforward approach to your data: collect what is needed to run your account, protect it with standard encryption, and keep it only as long as required. Here is how each area works in practice.

Data Handling

Your account details and wallet identifiers — including those linked to DANA or OVO — are stored on secured servers. We do not sell or rent your personal data to outside parties.

Cookies

We use session cookies to keep you logged in and preference cookies to remember your language and payment method. You can manage cookie settings from your browser at any time.

Account Security

Account access is protected by password and optional OTP verification. If we detect unusual login activity, we will prompt re-verification before allowing wallet transactions to proceed.

Data Requests & Retention

You can request a copy of your account data or ask us to delete it by contacting support. Retention periods follow applicable Indonesian data regulations and are stated in our full policy.

LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about your rights, a data request, or a policy concern, our support team handles legal queries through the channels below. Players in Jakarta can reach us any time through live chat for urgent account matters.

Live Chat Open the chat widget from your account dashboard for real-time help with policy questions, account disputes, or wallet transaction concerns.
Email Support Send detailed legal or data requests to our support address. We respond to written queries within the timeframe stated in our policy documents.
Account Help Centre Our help centre covers account terms, data rights, and wallet rules in plain language. Access it directly from your hoki103 account menu.

Common Legal and Policy Questions

Real questions from account holders about their rights, data, and how our terms work in practice.

We collect the details you provide at registration — name, contact information, and the wallet identifiers you link, such as your DANA or GoPay account. We use this to verify your identity and process transactions.

Yes. Contact our support team with your account details and we will prepare a data export. We process these requests within the timeframe set out in our data policy, in line with applicable Indonesian regulations.

Submit a deletion request through email support or live chat. We will confirm what data can be removed and what must be retained under Indonesian regulatory requirements before processing your request.

Our platform terms apply equally regardless of which wallet you use. Each wallet provider — GoPay, DANA, OVO — also has its own terms, and both sets apply to your transactions simultaneously.

We notify you via the contact method registered on your account before any material change takes effect. Continuing to use the platform after the notice period means you accept the updated terms.

Yes. Access to certain features depends on local law and is available only where local law permits. If a feature is unavailable in your region, you will see a notice when you try to access it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.